Sender domain

Send portfolio invitation and transactional emails from your own domain.

Send invitations from your domain (e.g. [e-mail]) instead of Motif's default. Once verified:

• Invitations go out as noreply@<your-domain>.

• The branding support email is the Reply-To:.

• SPF and DKIM align with your domain.

Motif sends through Resend.

Setup

1. Pick a sending subdomain, e.g. send.yourbrand.com. Do not use the host that receives your mail (its MX points at your inbox provider).

2. Settings → Client Portfolios → Add sender domain. Enter the host (no https://). Status becomes PENDING and records are listed.

3. Add the records:

   Type	Purpose
   TXT (SPF)	Authorizes Resend to send
   TXT (DKIM)	Signing key
   MX or CNAME (return path)	Bounces and complaints

   name is usually a prefix such as resend._domainkey.send, not a full hostname.

4. Click Check status after propagation. At VERIFIED, all new invitations send from your domain.

Do not add SPF/DKIM at an apex already used for email. It overrides your existing SPF policy.

DNS provider notes

Provider	Note
Cloudflare	Proxy off
GoDaddy, Namecheap	Enter the prefix only, e.g. resend._domainkey.send
Squarespace / Google Domains	Enter long DKIM keys as one value
Route 53	TXT values are quoted automatically

Status

Status	Meaning
NONE	Default Motif sender
PENDING	One or more records not valid
VERIFIED	Sending from your domain

Troubleshooting

Symptom	Fix
PENDING after 1 hour	Record name wrong; use the compound prefix
Invites still from Motif	Send a new invite after VERIFIED
Mail lands in spam	Add DMARC at the apex: v=DMARC1; p=none; rua=mailto:[e-mail]
Resend reports failure	A DKIM character is wrong; compare side by side

Remove

Settings → Client Portfolios → Remove. DNS is untouched. Invitations revert to the default sender.